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Negative learning

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I came across an interesting concept the other day. It was called “negative learning.” What is negative learning? An excellent example, of negative learning is President Clinton. Negative learning comes from executing a negative action…

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Framing

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As a practical matter, I never launch into any particular conversation without first and foremost setting it up. It’s important you set it up because, by setting it up, it gives you the opportunity to…

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Grokking

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This company’s all about grokking. Grokking. Listening with all pores. Whether it’s the market we’re listening to, or the associates, or the entire organization, or the customers: it’s all about grokking. In other words, our…

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I Dreamt of a Village

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Each year, I compose a poem for our annual holiday party, this year I’d like to share my poem with you. Happy holidays to all. I once found a river swift and sublimeWith powerful waters,…

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Bella’s

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What’s interesting is that at 2 years old, everything is “Bella’s.” So, for example, Bella’s clearly ascertained, always referring to herself in the third person, that there is such a thing as “Bella’s bath.” Or…

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Caterpillar and Time

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You know, Jared just celebrated his 7th birthday and, as one of his gifts in a Star Wars studded birthday party, he got a caterpillar on a little bush in a plastic container. The idea,…

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Fragments – self-evaluation

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Intelligent self-evaluation or intelligent self-criticism. The concept of incessantly reviewing your own procedures, processes, and results to determine if you are optimized: after all, our job means that we’re paid to get better each and…

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